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Our Clients – ISS Consulting Management
Welcome to you at ISS Consulting Department.
We believe understanding our clients’ mission is the beginning, understanding their vision
is progress, achieving their mission & Vision is success. There’s no limit to what ISS Manage-
ment Consulting can accomplish
The three main levels of our management consulting services:
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![]() ISS Human Resources and Talent Management Consultation |
![]() ISS Process Optimization and Enhancement
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1. Strategic Planning: ISS team of consultants shall study the organization’s resources to measure the organization’s background ¤t state on all levels: human & financial capital.etc, as the outcomes shall help providing a foresighted anticipation by which an organization can void risks.Services:
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2. Human Resources Management: Introducing and implementing, customizing or tailor-making functional HRM that shall cover all areas of HRM: – HR Planning and employment – HR Development – Benefits and CompensationServices:
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3. Operational Management & Documentation: Granting the efficiency and capacity to measure performance inside the organization which includes reengineering for the already applied procedures or composing new ones which shall enhance the operational strategies and comply with international standardsServices:
Business Process Automation
Business Process Improvement
Business Process Re-engineering
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Compliance Consulting:
- ISO Standards: 9001, 13485, 14001, 17025, 22001, 27001, 50001, 26001, 45001
- Food Safety System Certification (FSSC)
- BRC: British Retail Consortium.
- CE Marking: Construction, medical devices, home applications
- EFQM: KAA, Dubai Award
- GMP: Pharmaceutical, food
- Franchising: Food chains
ISO 9001:2015
Quality management systems
ISO 90001
ISO 9001:2015 Quality management systems
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
ISO 22000
FOOD SAFETY MANAGEMENT
ISO 22000
ISO 22000 FOOD SAFETY MANAGEMENT
Whatever their size, or product, all food producers have a responsibility to manage the safety of their products and the well-being of their consumers. That’s why ISO 22000 exists.
The consequences of unsafe food can be serious. ISO’s food safety management standards help organizations identify and control food safety hazards, at the same time as working together with other ISO management standards, such as ISO 9001. Applicable to all types of producer, ISO 22000 provides a layer of reassurance within the global food supply chain, helping products cross borders and bringing people food that they can trust.
ISO 14001:2015
Environmental management systems
ISO 14001:2015
ISO 14001:2015 Environmental management systems
ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
ISO 50001
ENERGY MANAGEMENT
ISO 50001
ISO 50001 ENERGY MANAGEMENT
For organizations committed to addressing their impact, conserving resources and improving the bottom line through efficient energy management, we developed ISO 50001.
Designed to support organizations in all sectors, this ISO standard provides a practical way to improve energy use, through the development of an energy management system (EnMS).
Client | Industry Nature | Project Nature |
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Total Oil and Gas | Oil and gas stations and distribution | IMS Maintenance and Internal Audit |

Logo | Client | Industry Nature | Project Nature |
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Ministry of Justice | Government | Business Process Reengineering and Automation |
Client | Industry Nature | Project Nature |
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Royal Scientific Society | Environmental Consulting | Resource Efficiency and Cleaner Production Consulting |
Client | Industry Nature | Project Nature |
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Aqaba Containers Terminal | Marine Services | ISO 14001 |
Client | Industry Nature | Project Nature |
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United Pharma | Pharmaceutical | ISO 14001 and OHSAS 18001 |
Client | Industry Nature | Project Nature |
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Bidaya Corporate Communications | Communications and PR agency | Human Resources Management |

Benefits of Having an ISO Certifications:
Quality is something every organization strives for, and in most cases, it may be tough to achieve. Complications regarding quality and efficiency present themselves on a daily basis in a business enterprise, whether a crucial file cannot be found or a client finds s service or product not up to their initial expectations. As standards go, ISO Standards are among the most largely recognized all over the world. This article discusses the top five benefits of an ISO certification to business.
Meet Customer Requirements
Meeting the requirements of clients is one of the ISO benefits. Clients are strict to do business with an ISO compliant enterprise and are typically loyal to such vendors. With an ISO certificate, businesses will not only reap short-term benefits, but they will enhance their marketability in the long-term. With an ISO certification, a company can embrace quality through continual improvement. Noticeably, one of the key goals of quality management systems is customer satisfaction.
More Clients, More Revenue
Once a business becomes ISO certified, they can advertise their quality certification as well as respond to requests for quotes from firms, which make the ISO certificate a must have. Since ISO offers certifications and standards, which are globally acceptable, businesses have the opportunity of leveraging new market opportunities that they could not do business with before being ISO certified.
Improve Firm and Product Quality
A quality management system (QMS) entails quality standards. As such, one effect of incorporating a QMS should be an ameliorated level of quality for the whole firm. This translates to heightened quality standards in every process and every product. Quality can be termed as conformance to the set requirements. Thus, a well-developed, efficiently implemented ISO Quality Management System will put your business on the road to increased quality.
Increased Customer Satisfaction
Quality translates to whatever you are producing working as your clients expect. You will not only meet the set requirements, but you will meet more of clients’ implied requirements. Quality translates to reduced consumer complaints and doing more to resolve those complaints that come. An ISO certified business leverages an efficient quality management system, and per se, it can comprehend what the clients expect and provide it, increasing overall customer satisfaction.
Professional Culture Development
A business that is effectively able to implement an ISO quality management system is able to empower its employees. A QMS will provide your employees with clear and concise instructions on job descriptions and quality objectives. The tools serve as work instructions and procedures, as well as, prompt and actionable feedback on employee performance and process metrics.
ISO Standards were instituted to ease the process of attaining quality and consistent products. This is through quality management systems for all types of organizations aimed at monitoring the progress of a service or product as it passes through every stage of production. Businesses that seek ISO certifications greatly benefit from these quality management standards.
ISS Mangament Consultation Projects
ISS Mangament Consultation Projects
Client | Industry Nature | Project Nature | |
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Total Oil and Gas | Oil and gas stations and distribution | IMS Maintenance and Internal Audit |
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F. Hoffmann – La Roch Ltd/ Jordan | International Drug Supplier | Jordan Office BPR
Operational Internal Audit |
Rule of Law Program (RoLP) | NGO | Management Consultation Partner | |
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Ministry of Justice | Government | Business Process Reengineering and Automation |
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Royal Scientific Society | Environmental Consulting | Resource Efficiency and Cleaner Production Consulting |
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Aqaba Containers Terminal | Marine Services | ISO 14001 |
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City Cement | Cement Industry | Human Resources Management |
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United Pharma | Pharmaceutical | ISO 14001 and OHSAS 18001 |
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Bidaya Corporate Communications | Communications and PR agency | Human Resources Management |
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Drivers and Vehicles Licensing | Governmental | Strategic Planning |
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Al Madina Al Monawara Municipality | Governmental | Business Process Improvement |
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Shamara Group (Jordan and Iraq) | EPC (Engineering, Procurement, Construction) | Human Resources Management Consultation
Processes Improvement Capacity Building ISO 9001 |
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Jordan Engineering Association | NGO | Sector Salary Scale & Job Evaluation Study |
The Higher Council for Science and Technology | Governmental | Organizational Restructuring | |
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Vtel Holding | Telecommunication | Human Resource Management System |
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Ayla Oasis | Real Estate Development | Human Resource Management System |
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Abu Odeh Company | Dried food packaging and trading | Human Resources Management Strategy
Process improvement Capacity Building ISO 22000 |
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Swiss Exchange | Money Exchange | Human Resources Management Consultation
Processes Improvement Capacity Building Family Governance |
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Int@J (Information Technology Association of Jordan) | NGO – IT | Sartorial Salary Scale & Job Evaluation Study |
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Jordan Anti-Doping Organization | NGO | Processes Improvement
Capacity Building ISO 9001 |
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KADDB Investment Group – King Abdullah II Design and Development Bureau | Weapons Industry | Business Plan |
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AECOM Technology Corporation – is a global provider of architecture, design, engineering, and construction services for public and private clients across a broad range of countries | USAID | Knowledge Management Plan |
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Art Media | Marketing equipment design
Printing services |
Human Resource Management System |
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Smart Cube | Information Technology | Human Resource Management System |
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United Technology Group | Information Technology | Human Resource Management System |
Orient Treasures | Carpets Production | Human Resource Management System | |
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M. Haddad and Sons | Food Industry
Detergents production |
Human Resource Management System |
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Dar Al-Dawa | Pharmaceutical Industry | Human Resource Management System |
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Thyssen Krupp – Elevators | Elevators production and maintenance | Processes Improvement |
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Nutridar | Infant and baby food production | Human Resource Management System |
King Khalid Military Academy | Military | IT Strategy | |
Al- Hussain Medical City | Hospital | IT Assessment | |
Raghadan Paints Company | Paints Production | Processes Improvement
Human Resource Management Environment Impact Assessment Capacity Building IMS (ISO 9000 -14000) |
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Telefininty | Customer service solutions | ISO 9000
Process improvement Capacity Building |
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Masafat for Specialized Transportation | Transportation | Process improvement
Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Aqaba Oil Company | Food Manufacturing | Process improvement
Capacity Building ISO 22000 |
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Philadelphia Pharmaceutical Industry | Pharmaceutical Industry | Medical Devices CE Mark | |
Universal Group | Contracting, Manufacturing, Trading | Operational Manual (P&Ps) | |
Golden Field Bakery (The Cake Shop) | Food Manufacturing and service | Process improvement
Capacity Building ISO 22000 |
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Habiba Sweets | Food Industry | ISO 9000
Process improvement Capacity Building |
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2k Engineering | Engineering and consultation | Processes Improvement
Capacity Building ISO 9001 |
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Consolidated Consultants | Engineering and consultation | Processes Improvement
Health and Safety Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Wahib Mdanat | Engineering and Design | Processes Improvement
Capacity Building ISO 9001 |
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National Chemical Carrier (NCC) – Part of Bahri Group | Chemicals Transportation | Processes Improvement
ISO 9001 |
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Orphans Development Fund | NGO – Financial | Business Process Reengineering
Capacity Building |
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Global logistics freight services- GLFS | Freight and forwarding services | Processes Improvement
Health and Safety Capacity Building IMS (ISO 9000 – 18000) |
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Tanmiah Steel Industries | Steel Scrap Recycling | Processes Improvement
Health and Safety Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Rida Mining/ Sudan | Gold Mining | Processes Improvement
Health and Safety Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Petra University | Education | Processes Improvement
Capacity Building ISO 9001 |
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Total Jordan S.A. (Oil and Gas) | Oil and gas stations and distribution | Processes Improvement
Health and Safety Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Premier Technology | Information Technology | Business Process Reengineering | |
Hanad for Catering | Catering | Processes Improvement
Food Safety System ISO 22000 |
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Elaf Aluminum & Shutters Production Company | Aluminum fabrication | Processes Improvement
Capacity Building ISO 9001 |
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Saleem Kittaneh and Sons | Industrial accessories | Processes Improvement
Capacity Building ISO 9001 |
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Pharmacy 1 | Chain Pharmacy | Organizational restructuring
Processes Improvement Capacity Building ISO 9001 |
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Pharmaserve | Chain Pharmacy | Processes Improvement
Capacity Building ISO 9001 |
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Modern Metal Industries Company | Steel Industry | Processes Improvement
Capacity Building ISO 9001 |
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Regional Est. For Metal Industries | Steel Industry | Processes Improvement
Capacity Building ISO 9001 |
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Al Mashrek Steel & Metal | Steel Industry | Processes Improvement
Capacity Building ISO 9001 |
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Eastern Tombac& Tobacco Est. | Tobacco Industry | Processes Improvement
Capacity Building ISO 9001 |
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Al Rimal Recruitment Company | Recruitment services | Processes Improvement
Capacity Building ISO 9001 |
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Abu Sheikha Exchange | Money exchange | Processes Improvement
Capacity Building ISO 9001 |
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Retaj Company for Medical Industries | Pharmaceutical industry | Processes Improvement
Capacity Building |
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Aljazy Shipping and Forwarding | Catering services, shipping and forwarding | Processes Improvement
Capacity Building ISO 9001 |
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AL-Anfal Fertilizer Industry Company | Fertilizers production | Processes Improvement
Capacity Building ISO 9001 |
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National Integrated Industries Complex | Home appliances production (air conditions, refrigerators, washing machines) | Processes Improvement
Capacity Building ISO 9001 |
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Abu Shaikha Drug Store | Drug store | Human Resource Management Consulting
Financial System Establishment Processes Improvement Capacity Building ISO 9001 |
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Al-Burj Organization | Pesticides and veterinary production | Processes Improvement
Capacity Building ISO 9001 |
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Advanced Agrochemicals & Veterinary Products Industries (Chemvet) | Pesticides and veterinary production | Processes Improvement
Capacity Building ISO 17025 |
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Lotus Food Industry Company | Beverages production | Processes Improvement
Food Safety Management System Capacity Building ISO 22000, HACCP |
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Gulf International Packaging Company | Food packaging | Processes Improvement
Capacity Building HACCP |
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Al Dayaa Restaurant | Catering and restaurant services | Processes Improvement
Operations Manual Capacity Building |
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Universal Paints | Paints production | Processes Improvement
Environment Impact Assessment Capacity Building IMS (ISO 9000 -14000) |
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Qawafel Agri Industrial | Fertilizers production | Environment Impact Assessment
ISO 14001 |
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Eiman for Cosmetics and sanitation | Cosmetics and sanitizers production | Environment Impact Assessment
ISO 13485 |
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Gulf Food | Food additives Production | Processes Improvement
Capacity Building HACCP |
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Jordan, Swedish Polymers Industrial Co
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Paints production | Processes Improvement
Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000) |
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RKE Technology/ KSA | IT services | Processes Improvement
Capacity Building |
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The Arab Company for Manufacturing Veterinary and Agricultural Products (ARVET) | Pesticides and veterinary production | Processes Improvement
Health and Safety Environment Impact Assessment Capacity Building IMS (ISO 9000 – 14000 – 18000) |
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Jordan Cypriot Company | Tiles and stone Production | Product Safety System
CE mark |
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Romo International | Home Appliances Production | Product Safety System
Quality Management System ISO 9001 CE Mark |
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Nassar Stone / Palestine | Tiles Production | Product Safety System
CE Mark |
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Al Maisrah | PVC Pipes production | Product Safety System
CE Mark |
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Tangeeb for Stone Industry | Tiles and stone Production | Product Safety System
CE Mark |
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Haritna Dairy | Dairy production | Product Safety System
ISO 22000 |
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Arafat, Izzat and Jafar Abu Ghalion Company | Beverages Production | Product Safety System
ISO 22000 |
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Philadelphia for Industry & Trading Company | Beverages Production | Product Safety System
ISO 22000 |
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Jordanian Mottaa Company for Ice Cream | Ice Cream Production | Product Safety System
ISO 22000 |
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Halawani Industrial Company | Snacks and Chips Production | Processes Improvement
Capacity Building ISO 22000 |
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Canning Industries Company | containers for industrial and food use production | Product Safety System
FSSC 22000 |
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Jubail Industrial Collage | Educational | Processes Improvement
Capacity Building ISO 22000 |
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Ahmad Hourani | Tissues and diapers manufacturing | Processes Improvement
Capacity Building ISO 9001 |
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Jordan Catering | Manufacturing of catering equipment for commercial use | Processes Improvement
Capacity Building ISO 9001 |
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Fakhr Al- Urdon (Parfia) | Chocolate manufacturing | Product Safety System
ISO 22000 |
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Zaitt Company | Oil Production | Business Plan | |
European Bank for Reconstruction and Development – EBRD | Funding Body | SMEs Development | |
Adnan Al-Khudari & Sons Co.
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Food additives production | Business Plan | |
Aseeb Paints/ Saudi | Paints | Capacity Building
Process Improvement ISO 9001 |
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Al Yamama Press Company | Printing services | Business Plan | |
Maani Prefab Industries | Ready Prefab buildings | Health and Safety System
ISO 18001 |
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Wefaq for Control Systems | Design and manufacture of control panels | Capacity Building
Process Improvement ISO 9001 |
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ALISSAR Flowers | Floral products and events design | Operational Manual (P&Ps) | |
JWICO | Home and office furniture production | QMS Maintenance and internal audit | |
LIBREVILLE | Furniture industry | Quality Management System
ISO 9001 |
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Paradise Bakeries | Bakeries industry | Food Safety Management System
ISO 22000 |
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Sea Star Foodstuff Manufacturing & Trading Co. | Foodstuff Manufacturing & Trading | Food Safety Management System
ISO 22000 |