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The three main levels of our management consulting services: 

 

ISS Strategy Consultation 

 

ISS Human Resources and Talent Management Consultation

ISS Process Optimization and Enhancement
Consultation

Services: 

  • Corporate strategy 
  • Information technology and E-transformation strategy 
  • Knowledge management strategy 
  • Corporate governance 
  • Family governance 
  • Stakeholders analysis 
  • Market analysis 

 

Services: 

  • HR management system 
  • Organizational structuring and restructuring 
  • HR capability analysis 
  • HR capacity building planning 
  • Salary scale and job evaluation 
  • Talent management 
  • Employees’ satisfaction 

 

Services:

  • ISO Standards: 9001, 13485, 14001, 17025, , 22001, 27001, 50001, 26001, 45001 
  • Food Safety System Certification (FSSC) 
  • BRC: British Retail Consortium. 
  • CE Marking: Construction, medical devices, home applications 
  • EFQM: KAA, Dubai Award 
  • GMP: Pharmaceutical, food 
  • Franchising: Food chains 

Business Process Automation 

 

Business Process Improvement 

 

Business Process Re-engineering 

 

 

  

 

 

 

Compliance Consulting: 

  • ISO Standards: 9001, 13485, 14001, 17025, 22001, 27001, 50001, 26001, 45001 
  • Food Safety System Certification (FSSC) 
  • BRC: British Retail Consortium. 
  • CE Marking: Construction, medical devices, home applications 
  • EFQM: KAA, Dubai Award 
  • GMP: Pharmaceutical, food 
  • Franchising: Food chains 

 

 Benefits of Having an ISO Certifications:

Quality is something every organization strives for, and in most cases, it may be tough to achieve. Complications regarding quality and efficiency present themselves on a daily basis in a business enterprise, whether a crucial file cannot be found or a client finds s service or product not up to their initial expectations. As standards go, ISO Standards are among the most largely recognized all over the world. This article discusses the top five benefits of an ISO certification to business.

Meet Customer Requirements

Meeting the requirements of clients is one of the ISO benefits. Clients are strict to do business with an ISO compliant enterprise and are typically loyal to such vendors. With an ISO certificate, businesses will not only reap short-term benefits, but they will enhance their marketability in the long-term. With an ISO certification, a company can embrace quality through continual improvement. Noticeably, one of the key goals of quality management systems is customer satisfaction.

 

More Clients, More Revenue

Once a business becomes ISO certified, they can advertise their quality certification as well as respond to requests for quotes from firms, which make the ISO certificate a must have. Since ISO offers certifications and standards, which are globally acceptable, businesses have the opportunity of leveraging new market opportunities that they could not do business with before being ISO certified.

 

Improve Firm and Product Quality

A quality management system (QMS) entails quality standards. As such, one effect of incorporating a QMS should be an ameliorated level of quality for the whole firm. This translates to heightened quality standards in every process and every product. Quality can be termed as conformance to the set requirements. Thus, a well-developed, efficiently implemented ISO Quality Management System will put your business on the road to increased quality.

 

Increased Customer Satisfaction

Quality translates to whatever you are producing working as your clients expect. You will not only meet the set requirements, but you will meet more of clients’ implied requirements. Quality translates to reduced consumer complaints and doing more to resolve those complaints that come. An ISO certified business leverages an efficient quality management system, and per se, it can comprehend what the clients expect and provide it, increasing overall customer satisfaction.

 

Professional Culture Development

A business that is effectively able to implement an ISO quality management system is able to empower its employees. A QMS will provide your employees with clear and concise instructions on job descriptions and quality objectives. The tools serve as work instructions and procedures, as well as, prompt and actionable feedback on employee performance and process metrics.

ISO Standards were instituted to ease the process of attaining quality and consistent products. This is through quality management systems for all types of organizations aimed at monitoring the progress of a service or product as it passes through every stage of production. Businesses that seek ISO certifications greatly benefit from these quality management standards.

Projects

ISS Mangament Consultation Projects

Client Industry Nature Project Nature
Total Oil and Gas Oil and gas stations and distribution IMS Maintenance and Internal Audit
F. Hoffmann – La Roch Ltd/ Jordan
International Drug Supplier Jordan Office BPR

Operational Internal Audit

Rule of Law Program (RoLP) NGO Management Consultation Partner
Ministry of Justice Government Business Process Reengineering and Automation
Royal Scientific Society Environmental Consulting Resource Efficiency and Cleaner Production Consulting
Aqaba Containers Terminal Marine Services ISO 14001
City Cement Cement Industry Human Resources Management
United Pharma Pharmaceutical ISO 14001 and OHSAS 18001
Bidaya Corporate Communications Communications and PR agency Human Resources Management
Drivers and Vehicles Licensing Governmental Strategic Planning
Al Madina Al Monawara Municipality Governmental Business Process Improvement
Shamara Group (Jordan and Iraq) EPC (Engineering, Procurement, Construction) Human Resources Management Consultation

Processes Improvement

Capacity Building

ISO 9001

Jordan Engineering Association NGO Sector Salary Scale & Job Evaluation Study
The Higher Council for Science and Technology Governmental Organizational Restructuring
Vtel Holding Telecommunication Human Resource Management System
Ayla Oasis Real Estate Development Human Resource Management System
Abu Odeh Company Dried food packaging and trading Human Resources Management Strategy

Process improvement

Capacity Building

ISO 22000

Swiss Exchange Money Exchange Human Resources Management Consultation

Processes Improvement

Capacity Building

Family Governance

Int@J (Information Technology Association of Jordan) NGO – IT Sartorial Salary Scale & Job Evaluation Study
Jordan Anti-Doping Organization NGO Processes Improvement

Capacity Building

ISO 9001

KADDB Investment Group – King Abdullah II Design and Development Bureau Weapons Industry Business Plan
AECOM Technology Corporation – is a global provider of architecture, design, engineering, and construction services for public and private clients across a broad range of countries USAID Knowledge Management Plan
Art Media Marketing equipment design

Printing services

Human Resource Management System
Smart Cube Information Technology Human Resource Management System
United Technology Group Information Technology Human Resource Management System
Orient Treasures Carpets Production Human Resource Management System
M. Haddad and Sons Food Industry

Detergents production

Human Resource Management System
Dar Al-Dawa Pharmaceutical Industry Human Resource Management System
Thyssen Krupp – Elevators Elevators production and maintenance Processes Improvement
Nutridar Infant and baby food production Human Resource Management System
King Khalid Military Academy Military IT Strategy
Al- Hussain Medical City Hospital IT Assessment
Raghadan Paints Company Paints Production Processes Improvement

Human Resource Management

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 -14000)

Telefininty Customer service solutions ISO 9000

Process improvement

Capacity Building

Masafat for Specialized Transportation Transportation Process improvement

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Aqaba Oil Company Food Manufacturing Process improvement

Capacity Building

ISO 22000

Philadelphia Pharmaceutical Industry Pharmaceutical Industry Medical Devices CE Mark
Universal Group Contracting, Manufacturing, Trading Operational Manual (P&Ps)
Golden Field Bakery (The Cake Shop) Food Manufacturing and service Process improvement

Capacity Building

ISO 22000

Habiba Sweets Food Industry ISO 9000

Process improvement

Capacity Building

2k Engineering Engineering and consultation Processes Improvement

Capacity Building

ISO 9001

Consolidated Consultants Engineering and consultation Processes Improvement

Health and Safety

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Wahib Mdanat Engineering and Design Processes Improvement

Capacity Building

ISO 9001

National Chemical Carrier (NCC) – Part of Bahri Group Chemicals Transportation Processes Improvement

ISO 9001

Orphans Development Fund NGO – Financial Business Process Reengineering

Capacity Building

Global logistics freight services- GLFS Freight and forwarding services Processes Improvement

Health and Safety

Capacity Building

IMS (ISO 9000 – 18000)

Tanmiah Steel Industries Steel Scrap Recycling Processes Improvement

Health and Safety

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Rida Mining/ Sudan Gold Mining Processes Improvement

Health and Safety

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Petra University Education Processes Improvement

Capacity Building

ISO 9001

Total Jordan S.A. (Oil and Gas) Oil and gas stations and distribution Processes Improvement

Health and Safety

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Premier Technology Information Technology Business Process Reengineering
Hanad for Catering Catering Processes Improvement

Food Safety System

ISO 22000

Elaf Aluminum & Shutters Production Company Aluminum fabrication Processes Improvement

Capacity Building

ISO 9001

Saleem Kittaneh and Sons Industrial accessories Processes Improvement

Capacity Building

ISO 9001

Pharmacy 1 Chain Pharmacy Organizational restructuring

Processes Improvement

Capacity Building

ISO 9001

Pharmaserve Chain Pharmacy Processes Improvement

Capacity Building

ISO 9001

Modern Metal Industries Company Steel Industry Processes Improvement

Capacity Building

ISO 9001

Regional Est. For Metal Industries Steel Industry Processes Improvement

Capacity Building

ISO 9001

Al Mashrek Steel & Metal Steel Industry Processes Improvement

Capacity Building

ISO 9001

Eastern Tombac& Tobacco Est. Tobacco Industry Processes Improvement

Capacity Building

ISO 9001

Al Rimal Recruitment Company Recruitment services Processes Improvement

Capacity Building

ISO 9001

Abu Sheikha Exchange Money exchange Processes Improvement

Capacity Building

ISO 9001

Retaj Company for Medical Industries Pharmaceutical industry Processes Improvement

Capacity Building

Aljazy Shipping and Forwarding Catering services, shipping and forwarding Processes Improvement

Capacity Building

ISO 9001

AL-Anfal Fertilizer Industry Company Fertilizers production Processes Improvement

Capacity Building

ISO 9001

National Integrated Industries Complex Home appliances production (air conditions, refrigerators, washing machines) Processes Improvement

Capacity Building

ISO 9001

Abu Shaikha Drug Store Drug store Human Resource Management Consulting

Financial System Establishment

Processes Improvement

Capacity Building

ISO 9001

Al-Burj Organization Pesticides and veterinary production Processes Improvement

Capacity Building

ISO 9001

Advanced Agrochemicals & Veterinary Products Industries (Chemvet) Pesticides and veterinary production Processes Improvement

Capacity Building

ISO 17025

Lotus Food Industry Company Beverages production Processes Improvement

Food Safety Management System

Capacity Building

ISO 22000, HACCP

Gulf International Packaging Company Food packaging Processes Improvement

Capacity Building

HACCP

Al Dayaa Restaurant Catering and restaurant services Processes Improvement

Operations Manual

Capacity Building

Universal Paints Paints production Processes Improvement

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 -14000)

Qawafel Agri Industrial Fertilizers production Environment Impact Assessment

ISO 14001

Eiman for Cosmetics and sanitation Cosmetics and sanitizers production Environment Impact Assessment

ISO 13485

Gulf Food Food additives Production Processes Improvement

Capacity Building

HACCP

Jordan, Swedish Polymers Industrial Co

 

Paints production Processes Improvement

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000)

RKE Technology/ KSA IT services Processes Improvement

Capacity Building

The Arab Company for Manufacturing Veterinary and Agricultural Products (ARVET) Pesticides and veterinary production Processes Improvement

Health and Safety

Environment Impact Assessment

Capacity Building

IMS (ISO 9000 – 14000 – 18000)

Jordan Cypriot Company Tiles and stone Production Product Safety System

CE mark

Romo International Home Appliances Production Product Safety System

Quality Management System

ISO 9001

CE Mark

Nassar Stone / Palestine Tiles Production Product Safety System

CE Mark

Al Maisrah PVC Pipes production Product Safety System

CE Mark

Tangeeb for Stone Industry Tiles and stone Production Product Safety System

CE Mark

Haritna Dairy Dairy production Product Safety System

ISO 22000

Arafat, Izzat and Jafar Abu Ghalion Company Beverages Production Product Safety System

ISO 22000

Philadelphia for Industry & Trading Company Beverages Production Product Safety System

ISO 22000

Jordanian Mottaa Company for Ice Cream Ice Cream Production Product Safety System

ISO 22000

Halawani Industrial Company Snacks and Chips Production Processes Improvement

Capacity Building

ISO 22000

Canning Industries Company containers for industrial and food use production Product Safety System

FSSC 22000

Jubail Industrial Collage Educational Processes Improvement

Capacity Building

ISO 22000

Ahmad Hourani Tissues and diapers manufacturing Processes Improvement

Capacity Building

ISO 9001

Jordan Catering Manufacturing of catering equipment for commercial use Processes Improvement

Capacity Building

ISO 9001

Fakhr Al- Urdon (Parfia) Chocolate manufacturing Product Safety System

ISO 22000

Zaitt Company Oil Production Business Plan
European Bank for Reconstruction and Development – EBRD Funding Body SMEs Development

Adnan Al-Khudari & Sons Co.

 

Food additives production Business Plan
Aseeb Paints/ Saudi Paints Capacity Building

Process Improvement

ISO 9001

Al Yamama Press Company Printing services Business Plan
Maani Prefab Industries Ready Prefab buildings Health and Safety System

ISO 18001

Wefaq for Control Systems Design and manufacture of control panels Capacity Building

Process Improvement

ISO 9001

ALISSAR Flowers Floral products and events design Operational Manual (P&Ps)
JWICO Home and office furniture production QMS Maintenance and internal audit
LIBREVILLE Furniture industry Quality Management System

ISO 9001

Paradise Bakeries Bakeries industry Food Safety Management System

ISO 22000

Sea Star Foodstuff Manufacturing & Trading Co. Foodstuff Manufacturing & Trading Food Safety Management System

ISO 22000

 

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